Important information

Privacy policy

This policy explains how the TOURWIDE website handles personal information submitted through this site.

1. About this policy

This privacy policy applies to the TOURWIDE website only. It covers information submitted through this website, including contact, tester registration and business enquiry forms. The TOURWIDE mobile app may require its own separate privacy disclosures as features develop.

2. Information we collect

When you use this website, we may collect the information you provide directly to us, such as your name, email address, general location or state, device type, travel interests, business details and any message you submit. We may also receive technical information typically recorded by website hosting services, such as browser type, device type, IP address, basic access logs and spam-filtering information.

3. How we use your information

We use information submitted through this website to:

  • respond to contact, tester and business enquiries;
  • consider expressions of interest for testing or business opportunities;
  • communicate about TOURWIDE updates that are relevant to your enquiry or registration;
  • maintain website security, detect spam and keep basic records of communications.

4. How your information may be shared

We do not sell personal information submitted through this website. Information may be processed by third-party service providers that help us operate the website, such as our website host, form processing provider, spam-filtering tools and email services used to respond to enquiries.

5. Storage and overseas processing

Website hosting and form-processing providers may store or process data on servers located outside Australia. By submitting information through this website, you understand that your information may be handled by those providers in accordance with their own systems and security practices.

6. Cookies, analytics and external services

This website package does not intentionally include advertising trackers. Some technical data may still be collected by the hosting provider for operational and security purposes. The site uses externally hosted Google Fonts, which may result in requests to Google when pages load. If analytics or additional third-party services are added in future, this policy will be updated.

7. Data retention

We retain enquiry and registration information for as long as reasonably necessary to respond to you, manage the TOURWIDE project, review tester interest, maintain records and comply with legal or operational requirements. We may delete information that is no longer required.

8. Access, corrections and contact

If you would like to request access to, correction of or deletion of information you have submitted through this website, please contact us through the contact page. We will take reasonable steps to respond to privacy-related requests.

9. Changes to this policy

We may update this privacy policy from time to time. The latest version published on this website will apply from the date shown below.

Last updated: 22 October 2026.